LITS

Senate hosts LITS, updates on Gloria Anzaldúa LLC and election results

Senate hosts LITS, updates on Gloria Anzaldúa LLC and election results

Senate opened on April 18 with a reading of the land acknowledgment, followed by welcoming administrative staff of the Library, Information and Technology Services to the floor. The presentation, comprised of both general information and answers to the senators’ questions, was given by eight members of the LITS staff — Alex Wirth-Cauchon, the chief information officer and executive director of LITS; Debbie Richards, the head of archives and special collections; Margaret (Peggie) Stevens, associate director of budgets, contracts and procurement; Krista Denno Bader, strategic operations manager and summit change management lead; Marie DiRuzza, director of campus technology and media services; Rachel Smith, director of discovery and access; Chrissa Lindahl, director of research and instructional support; and David Powicki, director of technology infrastructure and systems support.

LITS team searches for solution to Wi-Fi outages

LITS team searches for solution to Wi-Fi outages

The first reports of campuswide Wi-Fi issues began to trickle in on Jan. 25, one day after the spring semester launched in an entirely virtual format for a two week period. Internet traffic was at an all-time high during the day as students across campus simultaneously accessed their courses via Zoom. Alex Wirth-Cauchon, chief information officer and executive director of LITS, stated in an email to Mount Holyoke News that approximately 4,500 devices were connected to the College’s wireless network during peak hours last week.

Commuter students disadvantaged by inactive credit card terminals

“The College has removed the credit card terminals out of an abundance of caution while possible security issues are resolved by the provider,” Alex Wirth-Cauchon, CIO and executive director of Library, Information and Technology Services wrote in an email to the College Community.

On Oct. 28, Wirth-Cauchon sent an all-campus email stating that credit card terminals have been temporarily removed from the Dining Commons and the Frances Perk Cafe. This has inconvenienced many students without a meal plan, such as Frances Perkins Scholars and commuter students.